X CLOSE

NAVIGATION

NEWS
Studies ACL: Anterior cruciate ligament
  • Anterior cruciate ligament (ACL) injury/tear
  • ACL reconstruction surgery techniques
  • Torn /injured ACL treatment
  • Torn ACL recovery time
  • Why buy a KT 1000 arthrometer when you can get a GNRB? Did I tear my ACL? TOP 5 ACL diagnostic tests KT-1000 / KT-2000 / GNRB comparison Sports related to ACL Injuries ACL fast facts Arthrometers: Enhance knee injury treatment Knee Stability/Instability Diagnostic Device
    LDA®
    The LDA® Method - Objective knee joint laxity test
  • Lachman test (automated)
  • Anterior drawer / Tibial rotation test (automated)
  • Tibial rotational instability test (automated)
  • Posterior drawer test (automated)
  • Documentations What is Laximetry? Arthrometers adapted to your speciality
  • Orthopedics
  • Sport
  • Functional Rehabilitation
  • Isokinetics
  • Radiology
  • ABOUT US
    Now present in more than 30 countries...
  • Chirurgie orthopedique et traumatologie du sport in Paris - France
  • Dr Ramon Cugat in Barcelona - Spain
  • Radiology department of Espace Santé Artois in Arras - France
  • Dr B. Rousseau: Sports Doctor in Nantes - France
  • Pr. Yves Tucoulou in Lanzhou - China
  • Pr. Laimonas Siupsinskas in Kaunas - Lithuania
  • Team Genourob Genourob Certifications How we started...
    PRODUCTS
    Genourob's knee laxity arthrometers REHAB
  • REHAB IP3
  • Accessories
  • LDA® Couch
  • LDA® Trolley
  • LDA® Biofeedback
  • CHOOSE YOUR GNRB
  • ACL injury/tear assessment
  • ACL test - Medial rotation
  • PCL injury/tear assessment
  • ACL test - Adapted to x-ray technology
  • Choose your ROTAM
  • Knee ligamentous laxity assessment/test
  • SALES
    Sales in France International Sales
  • Export Sales Manager
  • Distributors in Europe
  • Distributors in Asia
  • Distributors in the Middle-East
  • Distributors in North America
  • CONTACT US
    CONTACT US
    SUPPORT
    Welcome to Genourob Support GNRB SUPPORT ROTAM SUPPORT

    CONTACT

    +33 2 43 90 43 01

    ROTAM SUPPORT

    Dear customer, it is very important for us that you find a solution to your issue(s) in the shortest delays. Therefore, please find below a list of the frequently asked questions below concerning the ROTAM arthrometer.

    If the issue you are confronted to does not relate to any of the topics below, please contact us as soons as possible and we will treat your demand in the shortest delays.

    FAQ - Frequently asked questions:

    My device won't connect, what should I do?

    • Run a Reset/connect: View the video below to see how to run a reset/connect

    RESET/CONNECT

    Video description:

    In some cases, there can be written "Failure when connecting device" in the lower right corner. Here is the solution:

    • 1) Click on the RESET button located in the lower center part of the LDA software.
    • 2) Click on the CONNECT button located in the lower center part of the LDA software.
    • 3) The device should now be connected. This can be confirmed by looking at the green square located next to the START button. The green square should be blinking.

    If the device does not reconnect, make sure the emergency stop button is not triggered. If it is, follow the instructions in the topic "I accidentally pressed the Emergency Stop button and my device won't reconnect".

    If the problem persists, contact us and we will treat your demand in the shortest delays.

    How do I correctly position my patient?

    • Please watch this video & follow the instructions written in it:

    Patient positioning tutorial

    I did a reset/connect and it still won't connect, what should I do?

    • Check if the Emergency button is triggered : If it is, watch the video & read the instructions below it.

    Emergency Stop

    Video description:

    There should be written "Emergency stop!" in the lower-right part of the screen and there should be a red square next to the START button if the button has been triggered. Here is the solution:

    • 1) Click on the RESET button located in the lower middle part of the screen.
    • 2) Click on the CONNECT button located in the lower middle part of the screen.
    • 3) A message box "Information" with instructions should appear.
    • 4) Unlock the Emergency stop button by twisting it.
    • 5) Disconnect the power supply during 5 seconds and reconnect it.
    • 6) Click on the RESET button located in the lower middle part of the screen.
    • 7) Click on the CONNECT button located in the lower middle part of the screen.
    • 8) The ROTAM should now be connected. This can be confirmed by looking at the green square next to the START button. The green square should be blinking.

    If the problem persists, contact us and we will treat your demand in the shortest delays.

    I accidentally pushed the Emergency Stop button and my device won't reconnect.

    • Please watch this video & follow the instructions written below it:

    Emergency Stop

    Video description:

    There should be written "Emergency stop!" in the lower-right part of the screen and there should be a red square next to the START button if the button has been triggered. Here is the solution:

    • 1) Click on the RESET button located in the lower middle part of the screen.
    • 2) Click on the CONNECT button located in the lower middle part of the screen.
    • 3) A message box "Information" with instructions should appear.
    • 4) Unlock the Emergency stop button by twisting it.
    • 5) Disconnect the power supply during 5 seconds and reconnect it.
    • 6) Click on the RESET button located in the lower middle part of the screen.
    • 7) Click on the CONNECT button located in the lower middle part of the screen.
    • 8) The ROTAM should now be connected. This can be confirmed by looking at the green square next to the START button. The green square should be blinking.

    If this does not resolve your issue, contact us and we will treat your demand in the shortest delays.

    How can I create a new patient file?

    • Please watch this video & follow the instructions written below it:

    Create New Patient File

    Video description:

    • 1) Start the ROTAM LDA software.
    • 2) Click on the "New" button located in the top left hand corner of the screen.
    • 3) Enter the patient's information below. It is always required to enter the details concerning the:
      • Last Name
      • First name
      • Date of birth
      • Gender
    • 4) Click on the "Save" button located in the top left hand corner of the screen.
    • 5) A "Information" dialog box should appear stating, "The information of this patient has been registered".

    How do I load a patient file?

    • Please watch this video & follow the instructions written below it:

    Load Patient File

    Video description:

    • 1) Turn the ROTAM LDA software on
    • 2) Click on the box next to "Last Name" in the top right hand corner of the LDA software.
    • 3) Choose the last name of the patient you tested previously.
    • 4) Click on the box located next to "First name" in the top right hand corner of the LDA software.
    • 5) Choose the first name of the patient you tested previously.
    • 6) Click on the "Load" button located on the far top right hand corner of the LDA software.
    • 7) A message box should appear in the middle of the screen with details concerning the patient file you intend to load, click on "OK" if the details match.
    • 8) Click on the tab "Test ROTAM presentation" to see previous results and/or run new tibial rotation tests.

    How do I launch a test?

    • Please watch this video & follow the instructions written below it:

    Launch ROTAM test

    Video description:

    • 1) Make sure you loaded a patient file, check out the topic "How do I load a patient file" to learn how to load a patient file.
    • 2) Make sure you completed all the information required to launch a test (left side of the screen). The following information is required:
      • Mode auto (Right or left knee).
      • Choose between healthy, operated and pathological.
      • Enter the distance present between the base of the device and the foot.
      • Choose internal or external rotation.
      • Select a torque.
    • 3) Click on the START button located in the middle part of the screen
    • 4) A "Warning dialog" box should appear summing up all the details you entered, click on "YES".
    • 5) The assessment should now be taking place.

    How do I display the curves after having performed a test?

    • Please watch this video & follow the instructions written below it:

    Display specific curve results

    Video description:

    • 1) Make sure you loaded a patient file, check out the topic "How do I load a patient file" to learn how to load a patient file.
    • 2) Check the boxes of the lines containing the results you want to display. Multiple boxes may be checked at the same time.
    • 3) Click on the "DISPLAY" button located at the top of the tables chart.
    • 4) The curves should now be displayed on the graph.

    How do I export the results on a PDF file?

    • Please watch this video & follow the instructions written below it:

    Create PDF file with results

    Video description:

    • 1) Make sure you loaded a patient file, check out the topic "How do I load a patient file" to learn how to load a patient file
    • 2) Check the boxes of the lines containing the results you want to display in the PDF report. Multiple boxes may be checked at the same time
    • 3) Click on the "PDF report" button located on top of the tables chart.
    • 4) A "Comments" message box should now appear on the screen. Click on "YES" if you want to add comments or "NO" if you don't want to.
    • 5) Write your comment if you chose to add some.
    • 6) Click on "Valid".
    • 7) The PDF file with the patient's details, results and comments you added should now automatically appear on your screen.

    How can I manually override my ROTAM boot?

    • Please watch this video & follow the instructions written below it:

    Manual Override

    Video description:

    • 1) Click on the "Test ROTAM preparation" tab.
    • 2) Click on "R>>>" to manually rotate the ROTAM on the right and "<<<L" to manually rotate the ROTAM boot on the left.
    • 3) Click on ">CENTER<" button to reposition the ROTAM boot to its original position.

    How do I run an internal rotation assessment?

    • Please watch this video & follow the instructions written below it:

    Internal Rotation Test

    Video description:

    • 1) Make sure you loaded a patient file, check out the topic "How do I load a patient file" to learn how to load a patient file.
    • 2) Make sure you entered all the details concerning:
      • Mode auto (Right or Left knee).
      • Whether it’s the pathological, operated or healthy knee.
      • The distance between the base of the device and the foot.
      • The torque to be applied.
    • 3) Choose "Int".
    • 4) Click on the "START" button.
    • 5) A "Warning" message box should appear with summing up all details you entered concerning the test. Click on the "YES" button

    6) The assessment should now be taking place with the results automatically saved and displayed.

    How do I run an external rotation assessment?

    • Please watch this video & follow the instructions written below it:

    External rotation test

    Video description:

    • 1) Make sure you loaded a patient file, check out the topic "How do I load a patient file" to learn how to load a patient file.
    • 2) Make sure you entered all the details concerning:
      • Mode auto (Right or Left knee).
      • Whether it’s the pathological, operated or healthy knee.
      • The distance between the base of the device and the foot.
      • The torque to be applied.
    • 3) Choose "Ext".
    • 4) Click on the "START" button.
    • 5) A "Warning" message box should appear with summing up all details you entered concerning the test. Click on the "YES" button
    • 6) The assessment should now be taking place with the results automatically saved and displayed.

    How do I delete a curve in particular in a patient's result file?

    • Please watch this video & follow the instructions written below it:

    Delete specific curve result

    Video description:

    • 1) Make sure you loaded a patient file, check out the topic "How do I load a patient file" to learn how to load a patient file
    • 2) Check the boxes of the lines containing the results you want to delete. Multiple boxes may be checked at the same time.
    • 3) Click on the "Delete" button located on top of the results table chart.
    • 4) A "Delete" dialog box should now appear, click on "Yes" to confirm the deletion of the results you selected.

    How do I delete a patient's entire file?

    • Please watch this video & follow the instructions written below it:

    Delete Patient File

    Video description:

    • 1) Turn the ROTAM LDA software on.
    • 2) Click on the box next to "Last Name" in the top right hand corner of the LDA software.
    • 3) Choose the last name of the patient you tested previously.
    • 4) Click on the box located next to "First name" in the top right hand corner of the LDA software.
    • 5) Choose the first name of the patient you previously.
    • 6) Click on the "Load" button located on the far top right hand corner of the LDA software.
    • 7) A message box should appear in the middle of the screen with details concerning the patient file you intend to load, click on "OK" if the details match.
    • 8) A new button in the form of a recycle bin should now be accessible on the top left hand corner of the LDA software, click on this button to delete the patient file that was just loaded.
    • 9) A message box should now appear stating, "Do you want to delete this patient "First Name" "Last Name"? Click on "YES" to delete the patient's file.