X CLOSE

NAVIGATION

NEWS
ACL: Anterior cruciate ligament
  • Anterior cruciate ligament (ACL) injury/tear
  • ACL reconstruction surgery techniques
  • Torn /injured ACL treatment
  • Torn ACL recovery time
  • Why buy a KT 1000 arthrometer when you can get a GNRB? Did I tear my ACL? TOP 5 ACL diagnostic tests KT-1000 / KT-2000 / GNRB comparison Sports related to ACL Injuries ACL fast facts Arthrometers: Enhance knee injury treatment Knee Stability/Instability Diagnostic Device Knee physical exams
  • Pivot Shift Test - Knee Instability Evaluation
  • Lachman Test - ACL assessment
  • Anterior Drawer Test - ACL assessment
  • ACL Rehab: How are arthrometers crucial to recover from ACL Surgery? New arthrometer
    LDA®
    The LDA® Method - Objective knee joint laxity test
  • Lachman test (automated)
  • Anterior drawer / Tibial rotation test (automated)
  • Tibial rotational instability test (automated)
  • Posterior drawer test (automated)
  • Documentations What is Laximetry? Arthrometers adapted to your speciality
  • Orthopedics
  • Sport
  • Functional Rehabilitation
  • Isokinetics
  • Radiology
  • LDA Method Scientific Studies
    ABOUT US
    Now present in more than 30 countries...
  • Chirurgie orthopedique et traumatologie du sport in Paris - France
  • Dr Ramon Cugat in Barcelona - Spain
  • Radiology department of Espace Santé Artois in Arras - France
  • Dr B. Rousseau: Sports Doctor in Nantes - France
  • Pr. Yves Tucoulou in Lanzhou - China
  • Pr. Laimonas Siupsinskas in Kaunas - Lithuania
  • How we started...
    PRODUCTS
    Genourob's knee laxity arthrometers REHAB
  • REHAB IP3
  • Accessories
  • LDA® Couch
  • LDA® Trolley
  • LDA® Biofeedback
  • CHOOSE YOUR GNRB
  • ACL injury/tear assessment
  • ACL test - Medial rotation
  • PCL injury/tear assessment
  • ACL test - Adapted to x-ray technology
  • Choose your ROTAM
  • Knee ligamentous laxity assessment/test
  • Scientific Studies
    SALES
    Sales in France International Sales
  • Export Sales Manager
  • Distributors in Europe
  • Distributors in Asia
  • Distributors in the Middle-East
  • Distributors in North America
  • CONTACT US
    CONTACT US
    SUPPORT
    Welcome to Genourob Support GNRB SUPPORT ROTAM SUPPORT

    CONTACT

    +33 2 43 90 43 01

    GNRB SUPPORT

    Dear customer, it is very important for us that you find a solution to your issue(s) in the shortest delays. Therefore, please find below a list of the frequently asked questions below concerning the GNRB arthrometer.

    If the issue you are confronted to does not relate to any of the topics below, please contact us as soons as possible and we will treat your demand in the shortest delays.

    FAQ - Frequently asked questions:

    My device won't connect, what should I do?

    • Run a Reset/connect: View the video below to see how to run a reset/connect

    RESET/CONNECT

    Video description:

    In some cases, there can be written "Failure when connecting device" in the lower right corner. Here is the solution:

    • 1) Click on the RESET button located in the lower center part of the LDA software.
    • 2) Click on the CONNECT button located in the lower center part of the LDA software.
    • 3) The device should now be connected. This can be confirmed by looking at the green square located next to the START button. The green square should be blinking.

    If the device does not reconnect, make sure the emergency stop button is not triggered. If it is, follow the instructions in the topic "I accidentally pressed the Emergency Stop button and my device won't reconnect".

    If the problem persists, contact us and we will treat your demand in the shortest delays.

    How do I correctly position my patient?

    • Please watch this video & follow the instructions written:

    Patient positioning tutorial

    I did a reset/connect and it still won't connect, what should I do?

    • Check if the Emergency button is triggered : If it is, watch the video & read the instructions below it.

    Emergency Stop

    Video description:

    There should be written "Emergency stop!" in the lower-right part of the screen and there should be a red square next to the START button if the button has been triggered. Here is the solution:

    • 1) Click on the RESET button located in the lower middle part of the screen.
    • 2) Click on the CONNECT button located in the lower middle part of the screen.
    • 3) A message box "Information" with instructions should appear.
    • 4) Unlock the Emergency stop button by twisting it.
    • 5) Disconnect the power supply during 5 seconds and reconnect it.
    • 6) Click on the RESET button located in the lower middle part of the screen.
    • 7) Click on the CONNECT button located in the lower middle part of the screen.
    • 8) The GNRB should now be connected. This can be confirmed by looking at the green square next to the START button. The green square should be blinking.

    If the problem persists, contact us and we will treat your demand in the shortest delays.

    I accidentally pushed the Emergency Stop button and my device won't reconnect.

    • Please watch this video & follow the instructions written below it:

    Emergency Stop

    Video description:

    There should be written "Emergency stop!" in the lower-right part of the screen and there should be a red square next to the START button if the button has been triggered. Here is the solution:

    • 1) Click on the RESET button located in the lower middle part of the screen
    • 2) Click on the CONNECT button located in the lower middle part of the screen
    • 3) A message box "Information" with instructions should appear
    • 4) Unlock the Emergency stop button by twisting it
    • 5) Disconnect the power supply during 5 seconds and reconnect it
    • 6) Click on the RESET button located in the lower middle part of the screen
    • 7) Click on the CONNECT button located in the lower middle part of the screen
    • 8) The GNRB should now be connected. This can be confirmed by looking at the green square next to the START button. The green square should be blinking

    If this does not resolve your issue, contact us and we will treat your demand in the shortest delays.

    How can I create a new patient file?

    • Please watch this video & follow the instructions written below it:

    Create New Patient File

    Video description:

    • 1) Start the GNRB LDA software
    • 2) Click on the "New" button located in the top left hand corner of the screen.
    • 3) Enter the patient's information below. It is always required to enter the details concerning the:
      • Last Name
      • First name
      • Date of birth
      • Gender
    • 4) Click on the "Save" button located in the top left hand corner of the screen.
    • 5) An "Information" dialog box should appear stating, "The information of this patient has been registered".

    How do I load a patient file?

    • Please watch this video & follow the instructions written below it:

    Load Patient File

    Video description:

    • 1) Turn the GNRB LDA software on.
    • 2) Click on the box next to "Last Name" in the top right hand corner of the LDA software.
    • 3) Choose the last name of the patient you tested previously.
    • 4) Click on the box located next to "First name" in the top right hand corner of the LDA software.
    • 5) Choose the first name of the patient you tested previously.
    • 6) Click on the "Load" button located on the far top right hand corner of the LDA software.
    • 7) A message box should appear in the middle of the screen with details concerning the patient file you intend to load, click on "OK" if the details match.
    • 8) Click on the tab "Test GNRB presentation" to see previous results and/or run new tibial rotation tests.

    How do I launch a test?

    • Please watch this video & follow the instructions written below it:

    Launch GNRB test

    Video description:

    • 1) Make sure you loaded a patient file, check out the topic "How do I load a patient file" to learn how to load a patient file.
    • 2) Make sure you completed all the information required to launch a test (left side of the screen). The following information is required:
      • GNRB stats: Both sensors OK.
      • Setup: Choose the knee and enter distance base-foot.
      • Force: Choose the force to be applied.
    • 3) Click on the START button located in the middle part of the screen.
    • 4) A "Warning dialog" box should appear summing up all the details you entered, click on "YES".
    • 5) The assessment should now be taking place.

    How do I display the curves after having performed a test?

    • Please watch this video & follow the instructions written below it:

    How do I display the curves after having performed a test?

    Video description:

    • 1) Make sure you loaded a patient file, check out the topic "How do I load a patient file" to learn how to load a patient file.
    • 2) Check the boxes of the lines containing the results you want to display. Multiple boxes may be checked at the same time.
    • 3) Click on the "DISPLAY" button located at the top of the tables chart.
    • 4) The curves should now be displayed on the graph.

    How do I export the results on a PDF file?

    • Please watch this video & follow the instructions written below it:

    How do I export the results on a PDF file?

    Video description:

    • 1) Make sure you loaded a patient file, check out the topic "How do I load a patient file" to learn how to load a patient file.
    • 2) Check the boxes of the lines containing the results you want to display in the PDF report. Multiple boxes may be checked at the same time.
    • 3) Click on the "PDF report" button located on top of the tables chart.
    • 4) A "Comments" message box should now appear on the screen. Click on "YES" if you want to add comments or "NO" if you don't want to.
    • 5) Write your comment if you chose to add some.
    • 6) Click on "Valid".
    • 7) The PDF file with the patient's details, results and comments you added should now automatically appear on your screen.

    How can I display the differentials between two curves?

    • Please watch this video & follow the instructions written below it:

    How can I display the differentials between two curves?

    Video description:

    • 1) Make sure you loaded a patient file, check out the topic "How do I load a patient file" to learn how to load a patient file.
    • 2) Click on the "Results" tab available on the top left hand corner of the GNRB software.
    • 3) Hold the CTRL button and click on the first result you want to select. The result line should become green.
    • 4) Repeat the process of 3) and click on the other result line that you want to compare. Two lines should now be in green.
    • 5) The various differentials should now appear at the bottom of the results tables chart.

    How can I run 3 automated drawer tests in a row?

    • Please watch this video & follow the instructions written below it:

    Run 3 tests in a row

    • 1) Make sure you loaded a patient file, check out the topic "How do I load a patient file" to learn how to load a patient file.
    • 2) Make sure you entered all the details concerning:
      • GNRB stats, there should be written "OK" for both sensors.
      • Choose Right or  Left Knee and whether its the pathological, operated or healthy knee that is tested.
      • The distance between the base of the device and the foot.
      • The force applied.
    • 3) Choose "3 pushes" in Number of measures on the lower left hand part of the screen.
    • 4) Click on the "START" button
    • 5) A "Warning" message box should appear with summing up all details you entered concerning the test. Click on the "YES" button
    • 6) The assessment should now be taking place with the results automatically saved and displayed.

    How can I manually choose the force applied on the tibia?

    • Please watch this video & follow the instructions written below it:

    Choose force manually

    • 1) Make sure you loaded a patient file, check out the topic "How do I load a patient file" to learn how to load a patient file.
    • 2) Make sure you entered all the details concerning:
      • GNRB stats, there should be written "OK" for both sensors.
      • Choose Right or  Left Knee and whether its the pathological, operated or healthy knee that is tested.
      • The distance between the base of the device and the foot.
    • 4) In lower left hand part of the screen, choose the force manually by clicking and dragging the scrollbar which is present under "Force selection.
    • 5) Click on the "START" button
    • 6) A "Warning" message box should appear with summing up all details you entered concerning the test. You will find among the details the force you manually chose. Click on the "YES" button.
    • 7) The assessment should now be taking place with the results automatically saved and displayed.

    How do I delete a patient's entire file?

    • Please watch this video & follow the instructions written below it:

    Delete Patient File

    Video description:

    • 1) Turn the GNRB LDA software on
    • 2) Click on the box next to "Last Name" in the top right hand corner of the LDA software.
    • 3) Choose the last name of the patient you tested previously.
    • 4) Click on the box located next to "First name" in the top right hand corner of the LDA software.
    • 5) Choose the first name of the patient you previously.
    • 6) Click on the "Load" button located on the far top right hand corner of the LDA software.
    • 7) A message box should appear in the middle of the screen with details concerning the patient file you intend to load, click on "OK" if the details match.
    • 8) A new button in the form of a recycle bin should now be accessible on the top left hand corner of the LDA software, click on this button to delete the patient file that was just loaded.
    • 9) A message box should now appear stating, "Do you want to delete this patient "First Name" "Last Name"? Click on "YES" to delete the patient's file.

    How do I delete a curve in particular in a patient's result file?

    • Please watch this video & follow the instructions written below it:

    Delete specific compliance curve result

    Video description:

    • 1) Make sure you loaded a patient file, check out the topic "How do I load a patient file" to learn how to load a patient file
    • 2) Check the boxes of the lines containing the results you want to delete. Multiple boxes may be checked at the same time.
    • 3) Click on the "Delete" button located on top of the results table chart.
    • 4) A "Delete" dialog box should now appear, click on "Yes" to confirm the deletion of the results you selected.